Privacy Policy

1. Introduction

Maxaura ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard the personal information you provide when you visit our website or engage our services.

2. Information We Collect

We may collect information you submit through our contact forms, including your name, company, email address, phone number, and the contents of your enquiry. We may also collect basic technical information such as your IP address and browser type for security and analytics purposes.

3. How We Use Your Information

We use your information to respond to enquiries, provide quotations, deliver our consultancy and inspection services, and to maintain compliance records as required by law. We do not sell your data to third parties.

Recruitment applications and CV retention

Maxaura Ltd is the controller of the personal information you submit for recruitment. You can contact us at admin@maxaura.co.uk or write to Maxaura Ltd, Systems House, Kitchener Road, High Wycombe, Bucks, HP11 2SW, U.K.

We collect your name, email address, introduction and PDF CV directly from you. This may include your employment history, qualifications and professional experience. These details are needed to assess your suitability; without them, we cannot process a website application. Please do not include health information, ethnicity, religious beliefs, criminal records or other sensitive personal information in your CV or introduction.

Purpose and lawful basis

For a current vacancy, we use your information to assess your application and contact you about that role. Our lawful basis is taking steps at your request before entering into an employment contract (Article 6(1)(b) UK GDPR). The privacy confirmation on a vacancy form acknowledges this notice; it is not consent to unrelated use. After the recruitment process, our legitimate interest in maintaining a proportionate record of recruitment decisions and handling related queries or claims is the basis for retaining the application within the limit below (Article 6(1)(f)). You can object to this retention.

For a speculative submission, we rely on your consent to keep your details and contact you about suitable future vacancies (Article 6(1)(a)). You can withdraw this consent at any time by emailing admin@maxaura.co.uk. Withdrawal does not affect the lawfulness of processing before withdrawal. A vacancy application does not automatically add you to a future-opportunities list.

Who receives your information

Your CV is stored privately with staff access restricted to authorised administrators. A notification containing your submitted details is sent to Emily at emily@cdam.co.uk for Maxaura recruitment, with a staff-only link to your CV; the CV is not attached. Recruitment notifications may be forwarded to Scott at scott@cdam.co.uk for the same purpose. These recruitment recipients must protect your information and follow the retention limit below. Service providers involved in website hosting, file storage, email delivery and security checks may process information to provide those services. The form uses Cloudflare Turnstile for anti-spam verification. Recruitment submissions are not used for marketing or automated hiring decisions.

For information about the providers handling your recruitment details, their processing locations and any applicable international-transfer safeguards, contact admin@maxaura.co.uk.

12-month retention limit

We retain your CV and recruitment details for no longer than 12 months from the date you submit them. This limit applies to both vacancy applications and speculative submissions; it is not extended simply by viewing or downloading your CV. We may delete your details earlier when they are no longer needed, when you withdraw consent for a speculative submission, or in response to a valid deletion request.

Deletion is carried out manually by authorised Maxaura staff, not automatically by the website. Staff must remove the stored CV and application record by the retention deadline, together with related notification emails and downloaded copies. Deleting the website submission does not itself delete copies in an email inbox or on a staff device. If you are employed, information needed for your employment is handled separately under the relevant employee privacy arrangements.

Your recruitment privacy rights

Depending on the circumstances, you may request access to your information, correction, deletion, restriction of processing or data portability, and object where we rely on legitimate interests. You may withdraw consent where that is our lawful basis. These rights are subject to the conditions in data protection law. Contact admin@maxaura.co.uk to exercise your rights or raise a privacy complaint. You also have the right to complain to the Information Commissioner's Office at ico.org.uk/make-a-complaint.

4. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including any legal, accounting, or reporting requirements.

5. Your Rights

Under UK GDPR, you have the right to access, correct, or request deletion of your personal data. You may also object to processing or request data portability. To exercise any of these rights, contact us at info@maxaura.co.uk.

6. Cookies

Our website may use essential cookies to ensure proper functionality. We do not use tracking cookies for advertising purposes.

7. Contact

If you have questions about this Privacy Policy, please contact us at info@maxaura.co.uk.